Refund Policy

Refunded in full if you ask within 7 days of purchase, provided none of the credits from that purchase have been spent.

Not refundable. The digital content is delivered the moment a preview is generated, and this is stated at checkout before payment.

A run that produces no images is not charged in the first place. If a credit was already taken, it comes back automatically.

Report it with the link on the result screen. If the face changed, the image is broken, or it isn't the style you picked, you get a free retry on the same photo and the same style. We redraw the result rather than return the credit.

Each purchase carries free retries worth 10% of what it includes, minimum one. The first free run carries none. An account can take at most three in any 30 days.

Claim it within 24 hours of the render. After that the source photograph has already been deleted and there is nothing left to draw from.

Not liking a style is not a defect and is not covered, and neither is a result you have already shared.

A run that fails and produces no images is separate from all of this: the credits it used come back automatically and in full, with no limit on how often.

Cancel at any time. You keep access until the end of the period you have already paid for, and you are not charged again.

The period already paid for is not refunded in part — unless none of that period's credits have been spent, in which case it is refunded in full if you ask within 7 days of the charge.

Free credits — the first run, and anything granted as a reward or a goodwill gesture — have no cash value and are not refundable. Spending them does not use up a paid credit, and losing them does not cost you money.

Write to support@trycoifly.com, or use the link in the receipt our Merchant of Record sent you. We answer within two business days.

Statutory rights of withdrawal apply regardless of anything in this policy.